Frequently asked questions

Create your game, choose how many cards you need and invite your players by pasting their email addresses: each player receives a personal link to their virtual card. You can also share the links yourself, for example in the meeting chat. When it is time to play, open the caller in show mode and share your screen so everyone sees the animated tombola draw each number (remember to enable sound sharing in your video call app). When someone shouts "Bingo!", enter their card ID in the winner checker to confirm it in seconds.

You can create five games. Bingo 75 uses 5 × 5 cards with the letters B-I-N-G-O, a free center square and numbers from 1 to 75. Bingo 90 uses long 3 × 9 tickets with 15 numbers each, printed in strips of 6 where every number from 1 to 90 appears exactly once, and players win with one line, two lines and a full house. Bingo 30 has 3 × 3 cards with numbers from 1 to 30, perfect for quick games with kids and small groups. Bingo 80 uses 4 × 4 cards with numbers from 1 to 80 and no free space. With custom bingo you put your own words or phrases on 3 × 3, 4 × 4 or 5 × 5 cards, or start from a template, including the Icebreaker category for human bingo.

The free plan includes a limited number of cards, and the exact number depends on your region. You will see it when you create your game. If you need more cards, you can choose a paid pack; the price is always shown before you pay.

A free game is fully functional: the same cards, the caller with its tombola, show mode, the winner checker and the printable PDF. What changes are the limits: fewer cards, so fewer players, fewer days of access and fewer call sequences, which means fewer rounds with the same cards. The exact limits are shown when you create the game and in your panel, and they can change. A paid pack raises them.

Paid packs include 31 days of access to the virtual game tools (virtual cards, caller, show mode and winner checker), and you can play unlimited games during that time. The PDF with your printable cards is yours to keep, even after access ends.

No. Nobody needs an account, not even the organizer. Players open the personal link they receive by email (or that you share with them) to see their virtual card(s) on their phone, tablet or computer. As the organizer, you only enter your email to receive the private link to your Game Manager.

Yes. Every game includes a PDF ready to print, and you can choose how many cards appear on each page (1, 2 or 4). It works well for in-person events and for players who prefer paper.

Yes. You can set the title of your game and pick a color theme. In Bingo 75 you can also change the five column letters (for example, replace B-I-N-G-O with a five-letter word of your choice). In Bingo 75 and in custom bingo with 3 × 3 or 5 × 5 cards you decide whether the center square is a free space with your own text.

Yes. With custom bingo you write your own words or phrases, or start from a template such as Christmas, Halloween, baby shower, birthday party or work meeting. You choose 3 × 3, 4 × 4 or 5 × 5 cards and every card is different. It plays just like Bingo 75, with the animated caller in show mode, the winner checker and a printable PDF that includes a word list for the caller.

Human bingo is an icebreaker game where each square describes a person, for example "has lived abroad". Players look for someone who matches, then write that person's name in the square. There is no caller: the first player to complete a line or the whole card wins. It works well at events, with new teams and in classrooms. To create one, go to custom bingo and pick a template from the Icebreaker category.

A call sequence is the random order in which the numbers or words are called. Virtual Bingo Cards includes 100 pre-generated random sequences: you pick one and the caller follows it, so the system knows at every call which cards have a line or a full house. If you prefer to draw the numbers yourself, for example with a physical tombola, use the manual caller and enter each number as it comes out.

Use the winner checker: enter the player's card ID and the system verifies it at the current call or at any previous call number. It also shows which cards have a line or a full house, so you can confirm a win in seconds and avoid disputes.

Yes. If two or more cards complete a line or a full house on the same call, they all win on that call, and the winner checker will show each of them. The organizer decides how to break the tie, for example by sharing the prize or playing a quick tiebreaker round.

Use the "Recover my game" option and enter the same email address you used to create the game. We will send your Game Manager access link to that email again, as long as your access is still valid. If it does not arrive, check your spam folder or write to hello@virtualbingocards.com.

Payments are processed securely by Mercado Pago or PayPal, and you choose the method at checkout. With Mercado Pago you can use the payment methods available there, such as credit and debit cards, including international cards; charges are made in Chilean pesos (CLP). With PayPal, charges are made in US dollars (USD) and you pay with your PayPal account or with a card when PayPal offers it. If your currency is different, your card issuer or PayPal converts the amount, which may include fees. Your card details never touch our servers.

Virtual Bingo Cards is an entertainment tool for parties, team events and family games. We do not handle bets, money or prizes between players. If you decide to offer prizes, you are responsible for complying with the local laws on prizes and raffles, and games with real-money stakes must not be organized where they are illegal.

Yes. Virtual Bingo Cards works well for Fiestas Patrias celebrations, school and classroom activities, office parties, team-building sessions, birthdays and family get-togethers. You can play in person with printed cards or online with virtual cards.

Because cards are delivered instantly, purchases are non-refundable once the cards have been generated. If the service was not delivered or you were charged twice, write to hello@virtualbingocards.com within 10 days and we will sort it out.